> ## Documentation Index
> Fetch the complete documentation index at: https://docs.instaloops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up affiliate commissions for your community

> Enable the Instaloops affiliate program, choose a commission rate, and let members earn recurring rewards for referring paying customers.

<Note>
  Only community owners and admins with **Manage settings** permission can access this tab.
</Note>

The Affiliates tab lets you reward members who bring in new paying customers. You choose a commission rate, and Instaloops handles tracking and recurring payouts through Stripe.

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/supacoder/images/community-settings/affiliates.png" alt="Affiliates tab showing commission rate options and referral link preview" />
</Frame>

## Enable and set the commission rate

<Steps>
  <Step>
    Open **Settings** and select the **Affiliates** tab.
  </Step>

  <Step>
    Pick a commission rate:
  </Step>
</Steps>

| Rate | Label          | Best for             |
| ---- | -------------- | -------------------- |
| 0%   | OFF            | Disabling affiliates |
| 10%  | Standard       | Light incentive      |
| 20%  | Competitive    | Balanced growth      |
| 30%  | Generous       | Strong motivation    |
| 40%  | Most effective | High conversion      |
| 50%  | Maximum        | Maximum reach        |

The change saves automatically. A green banner confirms when affiliates are active.

## How it works

1. Each member gets a unique referral link in their profile.
2. When someone joins through that link and pays, the referrer earns commission.
3. Commissions are paid out monthly via Stripe.

## Affiliate link format

Members share links in this format:

```text theme={null}
https://instaloops.com/your-community-name?ref={member_id}
```

You can preview and copy a sample link from the **Affiliate Link Preview** section in the tab.

## Turn off affiliates

Select **OFF (0%)** in the Commission Rate grid to disable the program. Existing referral relationships are not deleted, but new commissions will not accrue.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Do affiliates earn on recurring payments too?">
    Yes. When the affiliate program is active, referrers earn commission on all future payments made by the customers they referred, not just the first purchase.
  </Accordion>

  <Accordion title="Can I set a custom commission rate outside the grid?">
    No. Instaloops offers the preset rates from 0% to 50%. Choose the option that best fits your community's growth strategy.
  </Accordion>

  <Accordion title="How do members find their referral link?">
    Each member sees their unique referral link in their profile page. You do not need to manually generate or send links.
  </Accordion>

  <Accordion title="Does enabling affiliates require Stripe?">
    Yes. Because commissions are paid through Stripe, you must connect InstaPay before the affiliate program can issue payouts.
  </Accordion>

  <Accordion title="Can I see which members referred the most customers?">
    Referral tracking is handled by Stripe Connect. For detailed affiliate analytics, check your Stripe Dashboard under the Connect section.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Commission rate change does not save">
    Wait a moment after clicking a rate. The save happens automatically and a loading spinner appears briefly. If no confirmation banner shows, refresh the page and try again.
  </Accordion>

  <Accordion title="Affiliate link preview shows a broken URL">
    The preview uses your community's slug. Make sure your community name is set and does not contain special characters. If the URL looks wrong, update your community name in General settings.
  </Accordion>

  <Accordion title="Members say their referrals are not tracked">
    Referrals are tracked when a new member signs up through the referral link and then makes a payment. If the member already had an account, the referral will not be attributed. Ask the member to verify they used the correct link.
  </Accordion>

  <Accordion title="Green active banner does not appear after selecting a rate">
    The banner only appears when a rate greater than 0% is selected and saved. If you selected 0%, the program is disabled and no banner is shown. Choose a non-zero rate to activate affiliates.
  </Accordion>
</AccordionGroup>

## Related

* [Pricing](/monetization/pricing)
* [InstaPay payouts](/monetization/instapay)