> ## Documentation Index
> Fetch the complete documentation index at: https://docs.instaloops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up community pricing and subscription tiers

> Choose a pricing model for your Instaloops community: free, subscription, freemium, tiers, or one-time. Set prices, trials, and paid tiers that sync with Stripe.

<Note>
  Only community owners and admins with **Manage settings** permission can access this tab.
</Note>

The Pricing tab in Community Settings lets you decide how members join and pay. Instaloops supports five models, from free communities to multi-tier subscriptions backed by Stripe.

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/supacoder/images/community-settings/pricing.png" alt="Pricing tab showing model selection and tier editor" />
</Frame>

## Choose a pricing model

<Steps>
  <Step>
    Open your community's **Settings** modal and select **Pricing**.
  </Step>

  <Step>
    Pick the model that fits your community:
  </Step>
</Steps>

| Model            | What it means                        |
| ---------------- | ------------------------------------ |
| **Free**         | Anyone can join at no cost           |
| **Subscription** | Recurring monthly or yearly plan     |
| **Freemium**     | Free base with paid upgrade tiers    |
| **Tiers**        | Two or three paid tiers side by side |
| **One-time**     | A single payment to join for life    |

## Set subscription pricing

If you choose **Subscription**, enter:

* **Monthly price**: the recurring monthly fee (set to 0 to hide it)
* **Yearly price**: the annual fee, usually offered at a discount
* **Free trial**: 0 to 30 days before billing starts

Changes save automatically after you stop typing.

## Build pricing tiers

For **Tiers** or **Freemium**, add tiers that members can choose between.

<Steps>
  <Step>
    Click **Add tier** to create a paid tier, or **Add free tier** for a no-cost option.
  </Step>

  <Step>
    Enter a **Tier name** (for example, Pro or Starter).
  </Step>

  <Step>
    Set the **Monthly price**. For free tiers, click **Set a price** to make it paid later.
  </Step>

  <Step>
    Enter **Included minutes** if the tier grants AI or token credits each billing period.
  </Step>

  <Step>
    Link to an existing **Stripe product**, or leave it on **Auto-create on save**.
  </Step>
</Steps>

<Warning>
  If a Stripe sync warning appears, the local config is saved but checkout may still use the previously synced Stripe prices until the next successful sync.
</Warning>

## Link a tier to Stripe

Linking a tier to an existing Stripe product reuses that product's real prices. When you select a Stripe product, Instaloops tries to match the monthly and yearly price from Stripe automatically.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Can I switch models after members have joined?">
    Yes. Changing the model updates the checkout experience for new members. Existing subscribers stay on their current plan until they cancel or upgrade.
  </Accordion>

  <Accordion title="What happens if Stripe sync fails?">
    Your tier names and prices are saved in Instaloops. The warning banner tells you which Stripe price could not be matched. Fix the mismatch in Stripe or re-save the tier to retry.
  </Accordion>

  <Accordion title="Do I need a Stripe account to use paid tiers?">
    Yes. Paid tiers require Stripe to process payments. Connect Stripe in the InstaPay tab before you publish paid options.
  </Accordion>

  <Accordion title="Can I offer both monthly and yearly billing for the same tier?">
    Yes. Enter both prices when you set up the tier. If you leave one blank, that billing interval is hidden at checkout.
  </Accordion>

  <Accordion title="What are included minutes and how do they work?">
    Included minutes grant AI or token credits to subscribers each billing period. Members on that tier receive the specified amount automatically when their subscription renews.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Stripe price mismatch warning after saving a tier">
    This means the tier price you entered does not match any active price on the linked Stripe product. Open the Stripe Dashboard, check the product's active prices, and make sure the currency and amount match exactly. Then return to Instaloops and re-save the tier.
  </Accordion>

  <Accordion title="Members see an old price at checkout">
    If you recently changed a tier price, the checkout page may cache the previous Stripe price ID for a few minutes. Click **Sync Products** in the InstaPay tab to force a refresh, then ask the member to reload the checkout page.
  </Accordion>

  <Accordion title="Free trial is not applied to new subscriptions">
    Make sure the trial length is set to a value between 1 and 30 days. A value of 0 means no trial. Also verify that the Stripe product linked to the tier has trial settings enabled if you are using an existing Stripe product.
  </Accordion>

  <Accordion title="New tier does not appear at checkout">
    Check that the tier has a name and a price greater than zero. Free tiers in a Tiers model still need a name. If you just saved, wait a few moments for the autosave to finish, then refresh the checkout page.
  </Accordion>
</AccordionGroup>

## Related

* [Products](/monetization/products)
* [InstaPay payouts](/monetization/instapay)