> ## Documentation Index
> Fetch the complete documentation index at: https://docs.instaloops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create and manage community products

> Create one-off products like courses and digital goods in Instaloops. Import from Stripe, set membership levels, publish, edit, and archive products.

<Note>
  Only community owners and admins with **Manage settings** permission can access this tab.
</Note>

The Products tab lets you sell individual items such as courses, challenges, and digital resources. You can create products directly in Instaloops or import them from an existing Stripe account.

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/supacoder/images/community-settings/products.png" alt="Products tab showing product list and creation form" />
</Frame>

## Before you start

You must connect Stripe in the **InstaPay** tab before you can create products with payment processing. If Stripe is not connected, the **New Product** button is disabled and a warning banner appears.

## Create a product

<Steps>
  <Step>
    Go to **Settings** and open the **Products** tab.
  </Step>

  <Step>
    Click **New Product**.
  </Step>

  <Step>
    Fill in the form:
  </Step>
</Steps>

* **Product Name**: the title members see at checkout
* **Type**: choose from App, Course, Challenge, Community, Resource, Mastermind, or Membership
* **Price**: the amount in dollars
* **Payment Type**: One Time, Monthly, Annual, Free Trial, or Metered Token Usage
* **Description** (optional): a short summary

For free trials, also set the trial length in days. Click **Create Product** when ready. The product is automatically synced with Stripe.

## Import products from Stripe

If you already have products in Stripe, import them instead of recreating them.

<Steps>
  <Step>
    In the Products tab, click **Import from Stripe**.
  </Step>

  <Step>
    Search or browse your Stripe product list.
  </Step>

  <Step>
    Select the products you want to import. Already-imported items are marked and skipped automatically.
  </Step>

  <Step>
    Choose a **Type** for the imported products.
  </Step>

  <Step>
    Click **Import**.
  </Step>
</Steps>

## Edit a product

Click the pencil icon next to any product to open the edit panel. You can set:

* **Membership level (pricing tier)**: tie the product to a tier from the Pricing tab
* **Purchase / upgrade link**: a custom URL sent to members who run out of minutes
* **Included products**: other products granted automatically when this one is purchased

## Delete a product

Click the trash icon next to a product. You must confirm the deletion in a dialog. Deleting a product removes it from Instaloops but does not delete it from Stripe.

## Set membership levels

Membership levels tie access tiers to specific products. For example, a Gold level can be linked to a premium course so buyers get elevated access.

<Steps>
  <Step>
    Scroll to the **Membership Levels** section.
  </Step>

  <Step>
    Enter a **Level Name** (for example, Gold).
  </Step>

  <Step>
    Select the **Product** it applies to.
  </Step>

  <Step>
    Add an optional **Description**.
  </Step>

  <Step>
    Click **Add Level**.
  </Step>
</Steps>

<Note>
  You must create at least one product before you can add membership levels.
</Note>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Can I edit a product after it has been purchased?">
    Yes. You can update the name, description, and linked tier at any time. Price changes may require a new Stripe price to be created, and existing subscribers will stay on their original price until they upgrade or cancel.
  </Accordion>

  <Accordion title="What is the difference between a product and a pricing tier?">
    A product is a single item someone buys, like a course. A pricing tier is a subscription plan that grants ongoing access. You can link a product to a tier so buyers automatically get that tier's benefits.
  </Accordion>

  <Accordion title="Can I sell the same product with different payment types?">
    Yes. Create separate products for each payment type, or use Metered Token Usage for pay-as-you-go billing. Each product syncs independently with Stripe.
  </Accordion>

  <Accordion title="Why is the New Product button disabled?">
    Stripe is not connected. Go to the InstaPay tab and connect your Stripe account. Once connected, the button becomes active.
  </Accordion>

  <Accordion title="Do imported Stripe products keep their original prices?">
    Yes. When you import from Stripe, the default price and currency are preserved. You can assign an Instaloops product type to organize it in your community.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Product fails to sync with Stripe">
    Make sure your Stripe account is connected and not in restricted mode. Go to the InstaPay tab and check the account status. If it shows restricted, complete any pending verification in the Stripe Dashboard, then return and click **Sync Products**.
  </Accordion>

  <Accordion title="Imported product shows the wrong price">
    Stripe prices are cached. Click **Sync Products** in the InstaPay tab to pull the latest data. If the price is still wrong, verify the default price in your Stripe Dashboard.
  </Accordion>

  <Accordion title="Membership level dropdown is empty">
    You need to create products first. Add at least one product, then return to the Membership Levels section. The dropdown will populate automatically.
  </Accordion>

  <Accordion title="Delete button does nothing">
    Confirm you are clicking the trash icon and not the pencil icon. A confirmation dialog should appear. If it does not, refresh the page and try again.
  </Accordion>
</AccordionGroup>

## Related

* [Pricing](/monetization/pricing)
* [InstaPay payouts](/monetization/instapay)