> ## Documentation Index
> Fetch the complete documentation index at: https://docs.instaloops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your community membership

> View your role, join date, available upgrades, and billing status in an Instaloops community. Learn how to leave a community or manage your subscription.

The Membership tab shows everything about your place in a community, from your role and join date to available upgrades and billing. You can also leave a community here if you no longer want to be a member.

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/supacoder/images/community-settings/membership.png" alt="Membership tab showing role, join date, community size, and available subscription options" />
</Frame>

## View your membership details

Your membership card displays your current role, status, join date, and the community's total member count. Roles shown include Owner, Admin, Moderator, or Member. Next to your join date, you will also see how long you have been a member.

## Upgrade or subscribe

If the community offers paid access, you will see one of these pricing sections:

* **Community subscription**: Choose monthly or yearly billing. A savings badge appears when yearly is cheaper.
* **Membership tiers**: Pick from published tiers, often with a "Popular" highlight on the recommended option.
* **Lifetime access**: One-time purchase for permanent access.
* **Freemium upgrade**: Upgrade from free access to a paid plan.

<Steps>
  <Step>
    Select your billing cycle with the **Monthly** / **Yearly** toggle.
  </Step>

  <Step>
    Click the primary action button, such as **Subscribe now**, **Get started**, or **Upgrade now**.
  </Step>

  <Step>
    Complete checkout through the Stripe-hosted page.
  </Step>
</Steps>

<Tip>
  A free trial is included when the community offers one. The trial length is shown next to the price.
</Tip>

## Purchase additional products

Some communities sell extra products or add-ons. Available products appear in a grid with their price and a **Purchase** button. These are separate from your base membership.

## Manage your subscription

If you have an active paid subscription and the community uses Stripe, a **Manage subscription** card appears.

<Steps>
  <Step>
    Click **Billing portal** in the Manage subscription card.
  </Step>

  <Step>
    Update your payment method, view invoices, or cancel in the Stripe Customer Portal.
  </Step>
</Steps>

## Leave a community

<Warning>
  Leaving a community removes your access to all content. You may need a new invite to rejoin.
</Warning>

<Steps>
  <Step>
    Scroll to the **Leave community** section.
  </Step>

  <Step>
    Click **Leave this community**.
  </Step>

  <Step>
    Confirm by clicking **Yes, leave** in the dialog.
  </Step>
</Steps>

<Note>
  Community owners cannot leave until ownership is transferred to another member.
</Note>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Can I switch from monthly to yearly billing?">
    Yes. Open the **Billing portal** from the Manage subscription card and change your billing cycle there. The change takes effect at the start of your next billing period.
  </Accordion>

  <Accordion title="What happens to my content if I leave a community?">
    Your posts and comments usually remain visible, but you lose access to the community feed, DMs within that community, and any member-only content. You may need a new invite to rejoin.
  </Accordion>

  <Accordion title="Why do I not see a Manage subscription card?">
    The card only appears when the community uses Stripe for billing and you have an active paid subscription. Free members or communities on other billing platforms will not see it.
  </Accordion>

  <Accordion title="Can I pause my subscription instead of canceling?">
    Stripe Customer Portal supports pausing in some configurations. Open the portal and look for a pause option. If it is not available, contact the community owner.
  </Accordion>

  <Accordion title="How do I transfer ownership?">
    Only the current owner can transfer ownership. This is usually done through the community admin panel, not the Membership tab. Ask the owner to promote another member to Owner first.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Checkout page fails to load">
    Try a different browser or disable ad blockers and privacy extensions that may block Stripe scripts. Ensure cookies and JavaScript are enabled. If the issue persists, contact the community owner.
  </Accordion>

  <Accordion title="Subscription status is incorrect">
    Refresh the Membership tab and wait a few seconds for Stripe to sync. If the status still looks wrong, open the Billing portal to verify your active subscription directly with Stripe.
  </Accordion>

  <Accordion title="Leave community button is disabled">
    Owners cannot leave a community until ownership is transferred. If you are an owner, promote another member to Owner first. If you are not an owner, try refreshing the page.
  </Accordion>

  <Accordion title="Upgrade button does nothing">
    Confirm the community has published paid plans. If plans exist but the button is unresponsive, clear your browser cache and try again, or switch to a different browser.
  </Accordion>
</AccordionGroup>

## Related

* [Notification preferences](/my-settings/notifications)
* [Chat and DM settings](/my-settings/chat)
* [Pricing and plans](/monetization/pricing)