
Only community owners and admins with Manage settings permission can access this tab.
Add a custom tab
1
Open the Custom Tabs tab in Community Settings.
2
Click Add Custom Tab at the bottom of the list.
3
Choose the tab type. Select App links to a deployed Supa Chat app. Manual URL links to any external website.
4
Enter a Name (max 22 characters, max 2 words).
5
Enter or confirm the URL starting with
https://.6
Pick a Visibility option: Public, Members, Admins, or Draft.
7
Optionally restrict the tab to specific pricing tiers.
8
Click Save Tab.
Edit a custom tab
1
Hover over the tab you want to change.
2
Click the Edit (pencil) icon.
3
Update the name, URL, visibility, or tier restrictions.
4
Click Save Tab.
Reorder tabs
You can change the order of custom tabs in two ways:- Drag and drop — grab the grip handle and drop the tab where you want it
- Arrow buttons — click the up or down arrows next to each tab for precise control
Delete a custom tab
1
Hover over the tab you want to remove.
2
Click the Delete (trash) icon.
3
Confirm the deletion in the dialog. This cannot be undone.
Visibility and tier restrictions
Each tab can have one of four visibility levels:- Public — visible to everyone
- Members — visible only to community members
- Admins — visible only to admins
- Draft — hidden from everyone
Frequently asked questions
What is the difference between Select App and Manual URL?
What is the difference between Select App and Manual URL?
Select App links to a Supa Chat app you have already deployed and embeds it inside the community. Manual URL opens any external website in a new tab or iframe.
Can I duplicate an existing custom tab?
Can I duplicate an existing custom tab?
Yes. Open the three-dot menu next to any custom tab and choose Duplicate. The copy will appear at the bottom of the list with the same URL and visibility settings.
Why is my Supa Chat app not showing in the selector?
Why is my Supa Chat app not showing in the selector?
Only deployed apps appear in the selector. Make sure your app is deployed and associated with your account. Undeployed or draft apps will not be listed.
Do tier restrictions work without monetization enabled?
Do tier restrictions work without monetization enabled?
No. You must have at least one pricing tier configured in Monetization → Pricing before you can restrict tabs by tier.
Troubleshooting
Drag and drop reordering fails
Drag and drop reordering fails
Reordering requires a stable internet connection. If the drop does not save, use the arrow buttons instead. Refresh the page if the order looks incorrect.
Embedded app shows a blank screen
Embedded app shows a blank screen
Some websites block iframe embedding for security reasons. Try switching to a Manual URL tab, which opens the link in a new tab instead of embedding it.
