Only community owners and admins with Manage settings permission can access this tab.
Enable and set the commission rate
1
Open Settings and select the Affiliates tab.
2
Pick a commission rate:
The change saves automatically. A green banner confirms when affiliates are active.
How it works
- Each member gets a unique referral link in their profile.
- When someone joins through that link and pays, the referrer earns commission.
- Commissions are paid out monthly via Stripe.
Affiliate link format
Members share links in this format:Turn off affiliates
Select OFF (0%) in the Commission Rate grid to disable the program. Existing referral relationships are not deleted, but new commissions will not accrue.Frequently asked questions
Do affiliates earn on recurring payments too?
Do affiliates earn on recurring payments too?
Yes. When the affiliate program is active, referrers earn commission on all future payments made by the customers they referred, not just the first purchase.
Can I set a custom commission rate outside the grid?
Can I set a custom commission rate outside the grid?
No. Instaloops offers the preset rates from 0% to 50%. Choose the option that best fits your community’s growth strategy.
How do members find their referral link?
How do members find their referral link?
Each member sees their unique referral link in their profile page. You do not need to manually generate or send links.
Does enabling affiliates require Stripe?
Does enabling affiliates require Stripe?
Yes. Because commissions are paid through Stripe, you must connect InstaPay before the affiliate program can issue payouts.
Can I see which members referred the most customers?
Can I see which members referred the most customers?
Referral tracking is handled by Stripe Connect. For detailed affiliate analytics, check your Stripe Dashboard under the Connect section.
Troubleshooting
Commission rate change does not save
Commission rate change does not save
Wait a moment after clicking a rate. The save happens automatically and a loading spinner appears briefly. If no confirmation banner shows, refresh the page and try again.
Affiliate link preview shows a broken URL
Affiliate link preview shows a broken URL
The preview uses your community’s slug. Make sure your community name is set and does not contain special characters. If the URL looks wrong, update your community name in General settings.
Members say their referrals are not tracked
Members say their referrals are not tracked
Referrals are tracked when a new member signs up through the referral link and then makes a payment. If the member already had an account, the referral will not be attributed. Ask the member to verify they used the correct link.