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InstaPay lets you accept payments and receive payouts directly to your bank account. It is powered by Stripe, so your financial data is never stored on Instaloops servers.
InstaPay dashboard showing balance cards and payout history

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Connect InstaPay

1
Open Settings and go to the InstaPay tab.
2
Click Connect InstaPay.
3
Complete Stripe onboarding in the new tab: verify your identity and link your bank account.
If you already have a Stripe account, you can link it instead of creating a new one. Click Already have a Stripe account?, then either choose Find & Link via Stripe or enter your Stripe account ID (starting with acct_) manually.

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View your balance

Once connected, the dashboard shows two balances:
  • Available: funds ready to withdraw
  • Pending: funds still processing to your bank

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Request a payout

1
In the InstaPay dashboard, check your Available balance.
2
Click Request Payout.
You need at least $50.00 in available balance to request a payout.

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Payout schedule

Payouts are deposited every Wednesday. The dashboard shows your next scheduled payout date when one is pending.

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Sync products with Stripe

If you update products in Stripe directly, click Sync Products in the InstaPay header to pull the latest data into Instaloops.

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Disconnect InstaPay

If you need to remove the connection, click Disconnect InstaPay and confirm. This removes the Stripe link and product sync mappings from your community. Your Stripe account and data are not deleted.

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Frequently asked questions

No. InstaPay is built on Stripe. You must either create a new Stripe account during onboarding or link an existing one.
Most users complete onboarding in a few minutes. If additional verification is required, it may take a few business days. Check the Setup Progress section in the InstaPay tab for your current status.
Disconnecting InstaPay stops future syncs but does not cancel pending payouts already in flight. Those will still deposit to your linked bank account on the next Wednesday.
Yes. You can link the same Stripe account to any community you own. Each community’s products and payouts are managed independently.
Stripe may restrict an account if required verification documents are missing. Click Continue Setup in the InstaPay tab to finish any pending steps, or visit the Stripe Dashboard directly.

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Troubleshooting

You need at least $50.00 in available balance. If your balance is below that, the button will remain inactive. Wait for more sales to accumulate or for pending funds to clear.
Check that your browser is not blocking pop-ups. Allow pop-ups for Instaloops, then click Connect InstaPay again. If the issue persists, try a different browser.
This usually means your Stripe products are already up to date in Instaloops. If you recently added a product in Stripe and it is missing, verify the product is active in Stripe and try syncing again after a minute.
Funds from new sales typically move from pending to available within a few business days. Check the Pending balance. If nothing appears in either balance after 24 hours, verify the payment succeeded in your Stripe Dashboard.